Menu
Know Your Consumer Rights

Consumer Acts & Legal Issues in India

Understand the law behind 38 common consumer disputes — the governing act, the relief you can claim, and how our advocates resolve it for you.

38+

Issues Covered

20+

Acts & Laws

30K+

Clients Helped

38 issues

Money & Banking

Cheque Bounce

Recover money from a dishonoured cheque with a legal notice.

Negotiable Instruments Act, 1881
Money & Banking

Refund Denied

Force a company to honour your rightful refund or replacement.

Consumer Protection Act, 2019
Products & Shopping

Defective Product

Claim refund, replacement, or compensation for faulty goods.

Consumer Protection Act, 2019
Online & Digital

Online / E-Commerce Fraud

Get justice for online shopping scams and payment fraud.

IT Act, 2000 & Consumer Protection (E-Commerce) Rules, 2020
Real Estate & Utilities

Real Estate / Builder Delay

Hold builders accountable for delays and RERA violations.

Real Estate (Regulation and Development) Act, 2016
Services & Health

Insurance Claim Rejected

Challenge an unfair rejection or delay of your insurance claim.

Consumer Protection Act, 2019
Services & Health

Misleading Advertisement

Act against false, deceptive, or exaggerated marketing.

Consumer Protection Act, 2019
Money & Banking

Banking / Loan Harassment

Stop unfair charges, mis-selling, and recovery harassment.

RBI Guidelines & Consumer Protection Act, 2019
Services & Health

Medical Negligence

Claim compensation for negligent or deficient medical treatment.

Consumer Protection Act, 2019
Real Estate & Utilities

Telecom / Internet Service

Resolve billing errors, poor service, or wrongful disconnection.

TRAI Regulations & Consumer Protection Act, 2019
Real Estate & Utilities

Electricity Billing

Dispute inflated bills, wrong meters, or unfair disconnection.

Electricity Act, 2003
Services & Health

Travel & Airline

Get refunds for cancellations, delays, and lost baggage.

DGCA Rules & Consumer Protection Act, 2019
Services & Health

Food Safety / Adulteration

Act against unsafe, adulterated, or mislabelled food.

Food Safety and Standards Act, 2006
Services & Health

Education / Coaching Refund

Recover fees from coaching centres and edtech for false promises.

Consumer Protection Act, 2019
Products & Shopping

Automobile / Vehicle Defect

Claim replacement or refund for a defective car or bike.

Consumer Protection Act, 2019
Online & Digital

Data Privacy & Misuse

Act against misuse, breach, or sale of your personal data.

Digital Personal Data Protection Act, 2023
Products & Shopping

Warranty / Guarantee Breach

Enforce a warranty the seller is refusing to honour.

Consumer Protection Act, 2019
Products & Shopping

Overcharging Above MRP

Recover money for being charged more than the printed price.

Legal Metrology Act, 2009
Money & Banking

Credit Card / Unauthorised Transaction

Reverse fraudulent or unauthorised card and UPI transactions.

RBI Guidelines & Consumer Protection Act, 2019
Services & Health

Hotel & Hospitality

Resolve booking, overcharging, and service quality disputes.

Consumer Protection Act, 2019
Services & Health

Courier / Parcel Loss

Claim compensation for lost, delayed, or damaged shipments.

Consumer Protection Act, 2019
Online & Digital

Job / Employment Scam

Recover money lost to fake job offers and placement fraud.

IT Act, 2000 & Consumer Protection Act, 2019
Online & Digital

Matrimonial Site Fraud

Act against fake profiles, mis-selling, and refund denial.

IT Act, 2000 & Consumer Protection Act, 2019
Services & Health

Gym / Subscription Refund

Recover fees from gyms and subscriptions that won't refund.

Consumer Protection Act, 2019
Real Estate & Utilities

Housing Society / Maintenance

Resolve maintenance failures and unfair society charges.

RERA, 2016 & Consumer Protection Act, 2019
Products & Shopping

Electronics / Repair Fraud

Act against overcharging and damage during gadget repairs.

Consumer Protection Act, 2019
Money & Banking

Provident Fund / EPF

Resolve delayed PF withdrawal, transfer, or wrong balance.

EPF & Miscellaneous Provisions Act, 1952
Money & Banking

Investment / Broking Fraud

Act against broker mis-selling and securities fraud.

SEBI Act, 1992
Money & Banking

Chit Fund / Ponzi Scheme

Recover deposits lost to chit funds and money-circulation scams.

Chit Funds Act, 1982 & BUDS Act, 2019
Real Estate & Utilities

LPG / Gas Connection

Resolve delivery, safety, and overcharging issues with LPG.

Consumer Protection Act, 2019
Real Estate & Utilities

Water / Municipal Service

Challenge poor water supply, sewage, and civic service failures.

Consumer Protection Act, 2019
Services & Health

Pharmacy / Medicine Defect

Act against expired, spurious, or wrongly dispensed medicine.

Drugs and Cosmetics Act, 1940
Online & Digital

Visa / Immigration Fraud

Recover money from fake visa, PR, and immigration agents.

Emigration Act, 1983 & Consumer Protection Act, 2019
Products & Shopping

Agriculture / Seed Defect

Claim crop-loss compensation for defective seeds or inputs.

Seeds Act, 1966 & Consumer Protection Act, 2019
Online & Digital

Online Gaming Fraud

Act against rigged games, withheld winnings, and app scams.

IT Act, 2000 & Consumer Protection Act, 2019
Services & Health

Wedding / Event Services

Resolve no-shows, poor service, and lost advances by vendors.

Consumer Protection Act, 2019
Real Estate & Utilities

Solar / Appliance Install

Fix faulty installation, false savings claims, and warranty denial.

Consumer Protection Act, 2019
Real Estate & Utilities

Petrol Pump / Short Fuel

Act against short fuel delivery and adulterated petrol/diesel.

Legal Metrology Act, 2009 & Consumer Protection Act, 2019