Overview
Unauthorised trades, mis-selling, churning, or fraud by stock brokers and investment advisers are addressed by SEBI through the SCORES grievance platform and the Securities Appellate Tribunal, with parallel deficiency-in-service remedies under the Consumer Protection Act, 2019.
Key Provisions — SEBI Act, 1992
- SEBI regulates brokers, advisers, and market intermediaries.
- Unauthorised trading and churning are punishable violations.
- Investors can complain via the SEBI SCORES portal.
- Deficiency in service is also actionable under the Consumer Protection Act.
What You Can Claim
Recovery of wrongful losses
Compensation for mis-selling
Action against the broker
Refund of unauthorised charges
How We Solve It
1
Compile Evidence
We collect contract notes, ledgers, and communication.
2
SEBI SCORES
We file a complaint via SCORES.
3
Escalate / Complaint
Arbitration / consumer complaint as needed.
4
Recover Losses
We pursue recovery and compensation.
Typical timeline: SCORES: ~30–60 days · arbitration/court: a few months.
Frequently Asked Questions
What if my broker did unauthorised trades?
File a SEBI SCORES complaint and pursue arbitration/consumer remedies to recover wrongful losses.
Where do I complain against a stock broker?
On the SEBI SCORES portal, and you may also file a consumer complaint for deficiency in service.