Terms & Conditions

2. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872 to use our services.

3. User Responsibilities

• Provide accurate, current, and complete information when filing a complaint or creating an account.
• Maintain the confidentiality of your account credentials.
• Use the platform only for lawful purposes and not to submit false, misleading, or defamatory information.
• Not misuse, disrupt, or attempt to gain unauthorised access to the platform.

4. Scope of Services

Legal Connect India assists with all kinds of legal disputes through two tracks. Consumer disputes — defective goods, deficient services, unfair trade practices, e-commerce, banking, insurance and telecom matters — are filed online under the Consumer Protection Act, 2019 through our complaint plans. All other matters — family and matrimonial, property and land, criminal, employment, taxation, documentation and civil disputes — are handled by connecting you with an independent empanelled advocate of the relevant specialisation through our consultation and engagement services. The online complaint-filing plans apply to consumer disputes only; other matters proceed on the engaged advocate's professional terms.

If a complaint filed under a consumer plan is found during verification to be a non-consumer matter, our team will inform you and offer to route it to an appropriate advocate consultation instead; any plan fee paid will be adjusted or handled as per the Refund Policy.

5. Fees & Payments

Service fees, plan charges, and applicable taxes (GST) are displayed before you confirm a complaint. Fees cover platform facilitation and the engaged advocate's professional charges as described in the selected plan.

All payments are processed through secure third-party payment gateways. We do not store your full card details.

6. No Guarantee of Outcome

Legal outcomes depend on the facts of each case, applicable law, and the response of the opposite party. We and the engaged advocates do not guarantee any particular result, timeline, or recovery amount.

7. Intellectual Property

All content, trademarks, logos, and design on this website are the property of Legal Connect India Service LLP and may not be copied or reused without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Legal Connect India shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform or the services of independently engaged advocates. Our aggregate liability shall not exceed the fees paid by you for the specific service in question.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Subject to applicable consumer-protection rights, the courts at Mumbai, Maharashtra shall have jurisdiction over any disputes.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.