Payment fraud

Unverified KYC

Complaint against Aqueria

Fraud / Cheating Jaitu 1mo ago 7 views 0 me too 1 comments

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Resolved

Rahul

Jaitu · filed 1mo ago

Type

Fraud / Cheating

Place

Punjab

Complaint Details

I purchased skincare products from the Aqueria brand on 10 September 2026 and made a payment of Rs. 631 through GPay for the same. After making the payment, the products were not delivered to me. The order status has been showing "processing" since then and has not changed. I tried contacting Aqueria's customer care regarding this issue, but they are not responding to my queries. I request that the products be delivered immediately, or my payment of Rs. 631 be refunded at the earliest.

Comments(1)

C
Chenna.thrisha· Hyderabad Metro Region· 1mo ago
I purchased skincare products from the Aqueria brand on 7 th September 2026 and made a payment of Rs. 682 through GPay for the same. After making the payment, the products were not delivered to me. The order status has been showing "shipping" since then and has not changed. I tried contacting Aqueria's customer care regarding this issue, but they are not responding to my queries. I don't know why it doesn't have cancel option in app They showing the order is cancelled by seller by in app they showing order delay we will investigate, but it's same from 15th sep no action they showing So, please cancel my order I request that the products be cancelled, or my payment of Rs. 682be refunded at the earliest.

This is a consumer-submitted allegation and has not been independently verified by Legal Connect India Service LLP. If you are the named business and wish to respond or request a review, contact helpdesk@legalconnect.help.

Payment fraud

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Comments(1)

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