Subject: Formal Consumer Complaint Against PVR INOX Cinema for Non-Availability of Drinking Water and Excessive Charges for a 500 ml Water Bottle

Dear Sir/Madam, I would like to raise a consumer complaint regarding the drinking water facilities and pricing at PVR INOX Cinema. During my visit to the cinema, I experienced difficulty accessing drinking water. Drinking water is an essential basic need, and customers should have access to safe drinking water. I was charged ₹65 for a 500 ml water bottle. I am concerned about the high price and the lack of adequate drinking water facilities for customers. I request the concerned authorities to investigate the matter and verify whether the pricing and water facilities at the cinema comply with applicable consumer protection rules. I request the following action: Investigate the availability of drinking water at the cinema. Verify whether the ₹65 charge complies with the applicable pricing rules and the printed MRP. Take appropriate action if any violation is established. Ensure that customers have access to safe drinking water and transparent pricing. I am willing to provide the bill, payment transaction proof, cinema ticket, and other relevant evidence. Kindly register my complaint and take appropriate action. Thank you. Yours faithfully, Consumer