ORDER MATERIAL KOCHRU NOT DELIVERED IN PROPER ADDRESS , NOT REFUND AMOUNT , CUSTOMAR CARE IS REPLYING NOTHING CAN BE DONE

SIR/MADAM, I BOOKED FOR MITHUN DASGUPTA FLAT NO 1408,14 TH FLOOR, GURUKRUPA ANANTAM, VIKHROLI EAST . BUILDING NO 56,KANNAMWAR NAGAR 1, VIKHILI, MUMBAI . MAHRASHTRA 400083 , PHONE NO [protected] ALT NO 205015751, FROM SWEET BENGAL MUMBAI , ONE MATERIAL SWEET DELIVERED BUT SECOND MATERIAL KOCHURI NOT DELIVERED AT PROPER ADDRESS , I AM 68 YEARS OLD SENIOR CITIZENS MTHEY ARE HARASING ME NOT DELIVERING AT PROPER ADDRESS , NOT CANCELLING ORDER OR RETURN MY MONEY RS 266, THEY ARE ADVISING ME TO ADD LOCATION PIN NEXT ORDER , PLEASE HELP ME OTHERWISE I AM LOSSING MY MONEY