Complaint against Zepto
Deepak
Delhi · filed 19d ago
Type
Non-delivery / Non-receipt
Place
Delhi
Published
30 August 2026
Complaint Details
This is regarding my Zepto order. The original order I received was damaged/defective, so I raised a complaint with Zepto. After my complaint, Zepto arranged a replacement for the same item. However, I never received the replacement order, while the app shows it as “Delivered”. I have already raised a complaint through the Zepto app, but I am not getting any proper resolution. I request you to please investigate the delivery and either deliver the replacement or issue a full refund immediately. Please do not mark an order as delivered when it has not actually been received. Kindly resolve this issue on priority.
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