Urgent Escalation: 8 Missing Items – Order No. FY6ACFB222011D0DD01C

I placed a Tira order worth approximately ₹10,000, containing 18 items. The parcel was delivered on 17th October, but my husband was out of the country, and his parents received it on his behalf. We opened the parcel on 19th October and discovered that 8 items were missing. Since then, we have repeatedly contacted Tira customer care through calls and emails, but despite following up for almost 10 days, no proper resolution has been provided. We keep receiving the same response asking us to wait another 3–4 days. Now, Tira is claiming that all items were delivered correctly without resolving the issue. This is extremely frustrating and unacceptable. We have paid for all 18 items but received only 10. We expect Tira to investigate this matter properly and provide a genuine resolution instead of dismissing our complaint.