Complaint Regarding Defective Product and Unresolved Customer Grievance

I purchased an ASUS TUF F15 laptop from Reliance Store on 18 March 2025. The laptop has been experiencing a Wi-Fi connectivity issue, which is affecting its normal use. I contacted the concerned support team and raised a complaint regarding this problem. However, my issue remains unresolved despite my attempts to seek assistance. I request that the concerned company investigate my complaint and provide an appropriate resolution, including repair or replacement as applicable under the warranty and consumer protection laws. I also request a written response regarding the action taken on my complaint. I am attaching the available purchase invoice, complaint correspondence, and supporting documents for reference.