Complaint against online website
Pokar
Surat · filed 25d ago
Type
Fraud / Cheating
Place
Surat
Published
14 October 2026
Complaint Details
I ordered a pair of earrings on the 4th, and the product was scheduled for delivery on the 11th. When I tracked the order online, it showed that the package had reached Surat on the 10th, so I waited for it on the 11th. However, it did not arrive on the 11th. The online tracking system keeps showing new delivery dates. I reported this to the help center, but they are not providing any assistance; I have the relevant messages and proof of this. They are neither refunding my money nor delivering the product. I have paid ₹844.
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