Service Issue from Ola Scooti

I am writing this complaint against Ola Electric regarding deficiency in service for my electric scooter. The motor of my scooter got damaged and stopped working. When I contacted the company, I was told that it would be repaired and returned within 2 to 4 days. However, it has now been 4 months and my vehicle has still not been repaired or returned. The service center staff do not answer phone calls, and I have visited the service center multiple times in person to follow up, but there has been no proper response or resolution. Due to this prolonged delay, I have suffered a total loss of Rs 25,000. I request that the company immediately repair and return my scooter, or provide a replacement, and compensate me for the loss and inconvenience I have faced due to this delay.