Wrong Product Delivered by Myntra and Failure to Arrange Approved Return Pickup and Process Refund

I ordered a Da Milano handbag from Myntra for ₹7,571, paid online, and received a completely different product from another brand on 14 October 2026. My return request was approved, but the pickup remains pending. Despite repeatedly contacting customer support and sending multiple emails, no action has been taken. Every time, executives ask me to wait another 24 hours, but the issue remains unresolved. This amounts to deficiency in service. I request immediate pickup of the incorrect product and a full refund of ₹7,571.