Wrong Product Picked Up by Delivery Executive – Request for Reinvestigation of Hues Fab Return

I am writing to raise a complaint regarding an incorrect product pickup and the failed return of my Hues Fab shirt. I had ordered two shirts from Myntra: one from Roadster and another from Hues Fab. The Roadster shirt was delivered to me, while I wanted to return the Hues Fab shirt. However, the delivery executive mistakenly picked up/registered my Roadster shirt instead of the Hues Fab shirt. As a result, I received a refund of ₹183 for the Roadster shirt, while my actual return request for the Hues Fab shirt was marked as “Quality Check Failed” due to missing brand tags. This issue occurred because the wrong product was picked up/registered by the delivery executive. I request you to investigate the pickup records and verify the mistake. I kindly request you to: 1. Investigate the delivery executive's pickup and product verification records. 2. Reopen the return request for my Hues Fab shirt and arrange a proper resolution. 3. Help me recover my Roadster shirt, if it has been picked up incorrectly, or advise me on the appropriate resolution. 4. Ensure that I am not penalized for a mistake made during the pickup process. Regards, Naushad