*Subject: Formal Complaint Regarding Unprofessional Behaviour of Midea Dishwasher Installation Supervisor – Bangalore**

*Subject: Formal Complaint Regarding Unprofessional Behaviour of Midea Dishwasher Installation Supervisor – Bangalore**Dear Midea Customer Support Team, I recently purchased a Midea dishwasher through the Flipkart application. After the purchase, I received a call from the installation team, and they asked me to share the OTP before the installation was completed. I am very disappointed with the way my concern has been handled. When I contacted the Bangalore Midea dishwasher installation supervisor, Mr. Vinay (Contact Number: [protected]), to discuss the issue, he spoke to me in a very rude and unprofessional manner and disconnected my call without resolving my concern. He also informed me that the team does not work on Sundays. I questioned why the installation team had made promises that they could not fulfil. However, my concern was not addressed professionally. As a customer, I expect respectful communication, accurate information, and timely installation service. This kind of behaviour from a supervisor is unacceptable and has caused me considerable inconvenience. **I request the following actions:** 1. Please investigate this incident and take appropriate action regarding the supervisor's unprofessional behaviour. 2. I do not want Mr. Vinay to handle or attend the installation of my dishwasher. Please assign a different technician or supervisor. 3. Please arrange the installation at the earliest and provide me with a confirmed installation date and time. 4. Please investigate why the OTP was requested before the installation was completed. I purchased this product with the expectation of receiving proper customer service. I request that you take this complaint seriously and provide a prompt resolution. Thank you. I look forward to your response. Regards, A Concerned Customer Sadam