Complaint against Livpure
Chadive
Mudigubba · filed 5d ago
Type
Service Deficiency
Place
Edulapalli mudigubba 515511
Published
2 November 2026
Complaint Details
> I purchased a Livpure product via Flipkart Order No. OD[protected] which was delivered on 10-10-2026. Installation is still PENDING as of 02-11-2026, which is 23 days of delay. > I raised Ticket No: [protected] with Livpure Customer Care ([protected]). On 01-11-2026, Livpure sent a mail stating my ticket has been resolved, but no technician ever visited, no installation, no demo was done. > On what basis was the ticket marked as resolved without any service? Their field executive is blaming me for "relocation not updated" which was never communicated to me in 22 days despite multiple calls. This is their internal process failure. > Due to this willful delay, my 7-day Flipkart return window has expired, depriving me of my right to return. This amounts to Deficiency in Service and Unfair Trade Practice. > I reopened the ticket within their 72-hour window and demanded installation within 24 hours, written explanation, and compensation for harassment. There is still no response as of 02-11-2026. I seek: 1) Immediate installation at my current address after 10 AM, 2) Compensation for 23 days delay and harassment, 3) Action for falsely closing ticket.
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