Duplicate payment Refund

I am Korra Hari Krishna, S/o Korra Sali, borrower under Loan Account No. 589761 for financing my John Deere tractor through the Haliya dealer/branch. My EMI of Rs. 1,04,000 was due on 14 September 2026, and I had opted for auto-debit for this account. On 14 September 2026, the full EMI of Rs. 1,04,000 was auto-debited from my mother's bank account (Union (Andhra) Bank, A/C ending xxx1918). As I was unaware that the auto-debit had already gone through, I separately paid the full EMI amount plus Rs. 500 in charges on the same due date through UPI (Paytm). This resulted in a duplicate payment of Rs. 1,04,500 against the same loan account. I informed your representatives, Prakash and Shashi, about this on 25 September 2026, but no support has been provided to resolve the matter and refund the excess amount. The excess amount of Rs. 1,04,500 was collected due to this duplicate payment error and has been held by the company without any dues pending against it. I request that this excess amount be refunded to me at the earliest, along with applicable interest for the period it has been wrongly held.