DELAY IN FURNITURE AND NOT GIVE PROPER ANSWER

Subject: Urgent Complaint – Delay in Furniture Delivery Dear Home Centre Customer Care, I purchased furniture from Home Centre, Palladium Ahmedabad, for a total amount of ₹1,20,894. My Invoice No. is [protected], dated 11-07-2026. As per the invoice, the tentative delivery date was 29-07-2026. However, even as of today, 23-08-2026, I have not received my sofa/furniture. I have tried contacting the concerned person several times, but my calls are not being answered and I have not received any satisfactory update regarding my delivery. This delay is highly disappointing and unacceptable. I request you to: 1. Provide me with a confirmed delivery date immediately. 2. If delivery cannot be made immediately, process a full refund of ₹1,20,894. 3. Provide a written explanation for the delay and the reason for the lack of communication. If I do not receive a satisfactory resolution within 24 hours, I will be compelled to escalate the matter to the National Consumer Helpline and the appropriate Consumer Commission. Please treat this matter as URGENT and provide a written response at the earliest. Invoice No.: [protected] Invoice Date: 11-07-2026 Total Amount: ₹1,20,894 Regards, Alpesh Patel