Online order 11oct m kiya or daily wise order delivered hota hai evening me cancel ho jata hai tab se ab tak ye hi kam hai coustomer ko bewakuf bana rahe hai

I had placed an order with Giva on Cash on Delivery (COD) basis, meaning I had not made any advance payment for this order. For the past one month, the company has been showing my order status as "delivered" every day, which is false, as I have not actually received the product. In the evening, the status gets cancelled, and then I receive a call where they tell me the delivery will happen the next morning. This same cycle has been repeating daily for a month, and the product has still not been delivered to me. I have not made any payment in advance, and this continuous false delivery status and repeated false promises over calls amount to misleading and harassing me as a customer. I request that the company either deliver my order immediately or cancel it properly and confirm the cancellation to me in writing, and ensure no false "delivered" status is shown against my order again.