I want my order anyhow or refund including fees which were charged

I had ordered a phone from Flipkart priced at Rs. 34,999, which was adjusted through offers and an exchange of my old phone. The phone has not been delivered to me till now, and this problem has continued for the past 10 days. The delivery time keeps changing every day, and there is no proper cancellation option available on the app, as it only allows cancellation once the parcel is near the doorstep, which never happens since the parcel does not actually reach my door. Despite repeated attempts, there has been no delivery and no clear update from Flipkart regarding the status of my order. This has caused me a lot of mental stress and wasted my time over these 10 days. I request Flipkart to either deliver the phone immediately or process a full refund of Rs. 31,500 along with compensation for the trouble caused.