Complaint against Flipkart
Anas
Chandpur · filed 19d ago
Type
Non-delivery / Non-receipt
Place
Chandpur
Published
30 August 2026
Complaint Details
I am filing this complaint against Flipkart regarding the non-delivery of my prepaid order. The order was placed on Flipkart and the complete payment for the order was made in advance through an online payment method. At the time of placing the order, Flipkart provided a committed delivery date of 28 August 2026. However, the promised delivery date has already passed, and today is 30 August 2026, but my order has still not been delivered. Despite making the full payment in advance and relying upon the delivery commitment given by Flipkart, I have not received the product within the promised time. The delay has caused me considerable inconvenience, frustration, and unnecessary mental harassment. I have also been unable to use the product because the order has not been delivered as promised. A consumer should reasonably expect a platform to honour its stated delivery commitment, particularly when the payment has already been received in full. I consider this failure to deliver the prepaid order within the committed period to be a deficiency in service and an unfair inconvenience caused to me as a consumer. I request the appropriate consumer authority to take cognizance of my complaint and direct Flipkart to resolve the matter promptly. I further request appropriate compensation for the inconvenience and mental harassment caused due to the unreasonable delay, along with any other relief that the authority considers appropriate under applicable consumer protection laws. I am ready to provide the order details, payment proof, promised delivery date, tracking information, and relevant screenshots as evidence in support of my complaint.
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