Complaint against Flipkart, Ekart
This case has been closed.
Amit
Bangalore · filed 5d ago
Type
Non-delivery / Non-receipt
Place
Bangalore Karnataka
Published
2 November 2026
Complaint Details
I ordered a Samsung S25 from Flipkart with the next-day delivery option. The order was placed on 27/10/26, and the delivery was scheduled for 28 Oct. When the product went out for delivery, a call option appeared in the app, so I called the delivery boy myself at 2 PM. He told me, 'Sir, I will come in 2 hours and call you,' but he didn't show up. After that, the app started showing 'Delivery delayed due to a logistics problem.' Then on 29 Oct, the product went out for delivery again, so I called him again, but he did not pick up the phone. After calling 30 to 50 times, the delivery boy switched off his phone. When I spoke to customer service, they assured me, 'Sir, the delivery timeline is until 11 PM, it will be delivered, please don't worry.' They kept telling me the exact same thing from 30 Oct to 2 Nov.
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