Complaint against DTDC EXPRESS LIMITED
This case has been closed.
SUBODH
Chennai · filed 9d ago
Type
Non-delivery / Non-receipt
Place
Chennai
Published
29 October 2026
Complaint Details
Subject: Urgent: Severe Harassment, Job Risk, and Extreme Deficiency in Service Due to Non-Delivery of Parcel – AWB/Tracking No: T[protected] Dear DTDC Management & Grievance Officer, I am writing this formal complaint to express my extreme distress, mental harassment, and huge professional loss caused by the deliberate negligence and irresponsible behavior of DTDC regarding my parcel booked under tracking number T[protected] (Shipped from Hissar to Chennai). As per your tracking updates, the parcel reached the Chennai Processing Centre on October 26, 2026, with a scheduled delivery date of October 26, 2026. However, even after several days, the package is unnecessarily stuck and rotating within Chennai without any delivery. Key Impacts on Me: Job Risk: This parcel contains extremely crucial official/professional documents or items. Due to the continuous non-delivery by DTDC, my job and career have been put at immediate risk. Severe Harassment: I have contacted your customer support and raised multiple complaints numerous times, but no action or genuine response has been given. Financial & Mental Loss: I have suffered immense mental agony, trauma, and professional crisis due to your substandard services. Demand for Compensation: Because of your severe negligence, deficiency in service, and the heavy career/mental loss inflicted upon me, I formally demand an immediate compensation of ₹50,000 (Fifty Thousand Rupees) along with the urgent delivery of my parcel today. If my parcel is not delivered immediately and this compensation issue is not addressed, I will be legally bound to escalate my existing Consumer Court complaint, add corporate legal charges for job endangerment, and drag DTDC to the higher consumer forum for heavy damages.
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