Complaint against Company
Kumar
Chengalpattu · filed 5d ago
Type
Service Deficiency
Place
Chengalpattu
Published
3 November 2026
Complaint Details
I purchased an Infinix Zerobook ZL12 laptop through Flipkart. When I opened the laptop, I found that the touchpad was defective and not working. I raised a refund request with Flipkart regarding this issue, but no action has been taken on it so far. A technician visit was supposed to be arranged to check the laptop, but this visit has been delayed for 20 days without resolution. I request that the defective laptop be replaced or a full refund be issued at the earliest, and that the technician visit or any pending action be completed without further delay.
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