FRAUD COMPANY

Priyal Poptani, along with my spouse Amit Poptani, purchased a hospitality/travel membership from CLUBRIONT HOSPITALITY PRIVATE LIMITED on 11.12.2025 through its office at Magneto Mall, Raipur. Membership No.: CRHS#2053. At the time of purchase, we were represented that the membership would remain valid from 2025 to 2040 and provide various hotel, holiday, travel and hospitality benefits. The total package consideration was approximately ₹1,25,000. Approximately ₹1,03,000 was charged through my HDFC Bank credit card/savings account, and the remaining amount along with applicable charges/interest was converted into a 24-month EMI arrangement. We have already paid several EMIs and continue to have outstanding financial liability. However, the promised services and benefits have not been provided. Despite repeated attempts, the company's telephone numbers are unreachable/out of service. Emails sent to the company have also bounced/returned undelivered. I personally visited the company's office at Magneto Mall, Raipur, but found the office closed and no representative available. These circumstances indicate deficiency in service and misleading/deceptive representations regarding the membership and promised services. We have suffered financial loss, continuing EMI liability, inconvenience, harassment and mental agony. We request: Cancellation of Membership No. CRHS#2053 without penalty. Complete refund of all amounts paid, including EMI amounts, subject to reconciliation. Refund/reimbursement of applicable interest and finance/EMI charges. Appropriate relief regarding the remaining EMI liability, subject to applicable banking/card arrangements. Compensation for financial loss, mental agony, harassment and inconvenience. Interest on the refundable amount. Appropriate action against the company and any other relief deemed appropriate. We request urgent intervention to protect us from further financial loss and continuing EMI liability.