Complaint against Click My Loan
Vipin
Prayagraj · filed 5d ago
Type
Service Deficiency
Place
Tamil Nadu
Published
2 November 2026
Complaint Details
I took a personal loan from Click My Loan in August and repaid the entire outstanding amount before the due date. Initially, one of the company's customer service executives offered me a discount to foreclose the loan, which I declined. However, after some time, the same executive contacted me again and offered another discount to encourage me to close the loan early. I accepted the offer and repaid the agreed discounted amount before the loan's due date, as instructed by the executive. Despite making the payment as agreed, the company is now threatening me with recovery visits to my residential address and warning me that my credit score (CIBIL score) will be negatively affected. This entire incident has caused me severe mental stress and emotional distress, and I have been mentally disturbed for approximately 15 days. I request you to kindly investigate this matter, take appropriate action against the company, stop these threatening calls and recovery-related harassment, and ensure that my credit history is not adversely affected due to the company's failure to honour the agreed foreclosure settlement. I also request appropriate compensation for the mental harassment and distress I have experienced.
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