dev datta

I had purchased a health insurance policy from Care Health Insurance. Since the last two months, I have not been receiving the service that was promised to me under this policy. I have requested the company several times to either provide the service properly or refund my money, but they are not agreeing to either option. Despite repeated follow-ups for the past two months, no proper action has been taken on my request. The company representatives keep giving vague replies and are not resolving the issue. They are also not responding properly on calls, and I am being mentally harassed due to this continued delay and lack of communication. I request the concerned authority to take action against Care Health Insurance for this deficiency in service. I want them to either provide the promised service immediately or refund my money without further delay.