Cheating

​BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION AT [YOUR DISTRICT NAME] ​COMPLAINT FILED UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019 ​Complainant: [Hijas] [Keerthi veehar / keerthi estate keerthi veehar appartment flate no 504 [Guntur , 522501] Phone: [[protected]] Email: [[protected]@gmail.com] ​Versus ​Opposite Party (OP): boAt Lifestyle (Imagine Marketing Limited) Unit No. 201 & 202, 2nd Floor, D-2, Southern Park, Saket District Centre, Saket, New Delhi - 110017 Email: [protected]@imaginemarketingindia.com Contact: [protected] ​SUBJECT: COMPLAINT FOR DEFICIENCY OF SERVICE, NON-DELIVERY OF PRODUCT, AND CLAIM FOR COMPENSATION FOR MENTAL AGONY AND HARASSMENT ​MOST RESPECTFULLY SHOWETH: ​Transaction Details: The Complainant placed an order for a boAt Nirvana ANC on the official website of the Opposite Party for an amount of ₹1,899/- vide Order ID: 10185957. The payment was successfully processed. ​Non-Delivery & Delay: The Opposite Party promised delivery by the 24th. However, to date, the product has not been delivered to the Complainant. ​Fraudulent Calls & Security Failure: During the period of delay, the Complainant received multiple suspicious phone calls from individuals claiming to be shipping agents demanding additional "transport charges." This indicates a failure on the part of the Opposite Party to safeguard customer order details. ​Deficiency in Service & False Assurances: The Complainant repeatedly contacted the Opposite Party's customer support regarding the non-delivery and fraudulent calls. The Opposite Party continuously gave false assurances promising resolutions within 24 to 48 hours without delivering the product, providing concrete tracking details, or resolving the issue. ​Mental Agony & Distress: The gross negligence, total lack of response, and failure of customer support from the Opposite Party have caused severe mental distress, harassment, and financial risk to the Complainant. ​PRAYER / RELIEF CLAIMED: ​In light of the above facts, the Complainant respectfully prays that this Hon’ble Commission may kindly be pleased to issue directions to the Opposite Party to: ​Refund the full product amount of ₹1,899/- along with applicable interest from the date of order. ​Pay Compensation of ₹15,000/- for deficiency of service, mental agony, harassment, and security negligence caused to the Complainant. ​Pay Litigation Expenses of ₹3,000/- incurred in filing and pursuing this complaint. ​Pass any other order or relief that this Hon’ble Commission deems fit and proper in the interest of justice. ​VERIFICATION ​I, [Your Name], residing at [Your Address], do hereby verify and declare that the contents of paragraphs 1 to 5 are true to the best of my knowledge, belief, and information, and nothing material has been concealed therefrom. ​Place: guntur/andhra pradesh Date: [6/10/2026 ​(Signature) Hijas m