Subject: Non-delivery and no response from Aqueria Beauty

Subject: Non-delivery and no response from Aqueria Beauty - Order ID ×××××××3740 I, on 4th September 2026, placed an order with Aqueria Global (Brand Name: Aqueria, Website: www.aqueria.co, Instagram: @aqueria.global) vide Order ID: ××××××××3740. The order was for their skincare products and payment was made online. As of 13th September 2026 (9 days), the order status is still showing "In Progress" with no tracking ID, dispatch confirmation, or delivery. I have made multiple attempts to contact their customer support via WhatsApp, Email and Phone Calls, but have received no response. The brand was purchased on the recommendation of beauty influencer Bhumika Bahl (@bhumikabahlofficial). Due to non-delivery and complete lack of communication, I am facing mental harassment and financial loss. I have all proofs - Invoice, Payment Screenshot, Order Status Screenshot, and Support Chat/Call logs. Relief Sought: 1. Immediate delivery with tracking OR full refund to source. 2. Action against the brand for deficiency in service under Consumer Protection Act 2019.