Complaint against Amazon
This case has been closed.
Dibyendu
Burdwan · filed 10d ago
Type
Refund Denied
Place
Baidyapur
Published
28 October 2026
Complaint Details
: I am filing a formal complaint against Amazon India regarding service deficiency and harassment. My refrigerator (Paid Amount: 16890 was picked up on 15th October, but the status is not updated as "Return Picked Up" and no refund has been issued. No ticket number was provided for the issue. Furthermore, when I contacted customer support, Amazon's Special Team behaved in an extremely rude and unprofessional manner, and audaciously claimed that the Consumer Helpline cannot do anything against them and no action will be taken. Relief Sought: * Immediate processing of my refund of ₹16890. * Immediate update of the return and pickup status. * Strict action against Amazon for their arrogant behavior, service deficiency. Grievance Status: in process.
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