Complaint against Amazon
Ramai
Pune · filed 1d ago
Type
Non-delivery / Non-receipt
Place
Pune
Published
7 November 2026
Complaint Details
I had ordered a product from Amazon, but I received the wrong product. I requested a replacement for the wrong item I received. The replacement was never delivered to me. When I contacted Amazon about this, they asked me to wait 48 hours, which I did. After that, when I followed up again, I was told that I would have to wait until 15th November for the return and refund to be processed. However, the return/replacement pickup was originally scheduled for 5th November, and no one came for the pickup on that date. Given this history, I do not believe the 15th November date will be honoured either. I have already waited as per Amazon's instructions without any resolution. I now demand that Amazon either complete the replacement of the correct product or process a full refund for the wrong product delivered to me, without any further delay.
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