Manipulated

Al International assured us that we would receive our job/offer letter within 19 working days. We were asked to pay ₹35,000 as a deposit and ₹5,000 for medical expenses, which we paid as instructed. Despite the assurance, we have still not received the job/offer letter. We were informed that our names would appear in two published lists, but both lists have been released and our names are not included. After almost six months, we are now being told that there is a document mismatch. Documents were submitted together, but the consultancy has been checking them one by one every month and informing us about issues separately. This could and should have been verified at one time by the verification team. The repeated delays and changing explanations have caused us financial loss, stress, and inconvenience. Whenever we visit the office to ask for clarification, the staff do not properly address our concerns and allegedly use abusive/disrespectful language.