Complaint Against Airtel for Unfair Billing After Discontinuation of Airtel Black Services

I am filing this complaint against Airtel regarding the unfair billing of my Airtel Black connection. My monthly bill of ₹729 was generated on 27 September 2026, with a payment due date of 7 October 2026. I decided not to continue using the service for October 2026 and therefore did not make the payment. Airtel subsequently discontinued my services on 7 October 2026 due to non-payment. However, despite discontinuing the services, Airtel generated another bill of ₹809 on 27 October 2026. I fail to understand the basis on which Airtel has charged me ₹809 when the services had already been discontinued on 7 October 2026. I believe that charging a customer without clearly explaining the applicable billing period and the services provided raises concerns regarding unfair billing practices. I request the Hon’ble Consumer Commission to direct Airtel to provide a detailed breakdown and justification for the disputed charges, review the billing, and waive or refund any amount found to have been charged incorrectly. I also request appropriate relief for the inconvenience and unfair treatment suffered, as deemed fit by the Hon’ble Commission. I am willing to provide copies of the bills and any available records confirming the date on which the services were discontinued.