Complaint against Air India express
KALLESH
Bangalore · filed 9d ago
Type
Service Deficiency
Place
Bangalore
Published
9 September 2026
Complaint Details
Subject: Complaint Regarding Missed Flight Due to Incorrect Gate Number on Boarding Pass Dear Sir/Madam, I missed my Air India Express flight because the incorrect gate number was provided on my boarding pass. I proceeded to the gate mentioned on the boarding pass, which caused confusion and delay, and as a result, I was unable to reach the correct boarding gate before the flight departed. This was not due to any negligence on my part, as I relied on the gate information provided by the airline. I request Air India Express to investigate this issue and provide a suitable resolution, including rebooking or compensation, as applicable. I have attached my boarding pass and other relevant travel details for your reference. Kindly look into this matter on priority and provide a resolution at the earliest. Note : Bangalore to pune flit Flit number : IX2913 Thank you. Regards, Kallesh R K
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