Complaint against Acer india / indkal technologies
Vangala
Suryapet · filed 23d ago
Type
Service Deficiency
Place
Telangana
Published
16 October 2026
Complaint Details
Subject: Complaint Against Acer Company for Defective Television Under Warranty I purchased an Acer television on 29 September 2025, which came with a one-year warranty. However, the television stopped working on 18 February 2026, within the warranty period. As the product failed within the warranty period, I submitted a complaint requesting that the issue be resolved under the applicable warranty terms. Despite purchasing a new television with a valid warranty, I have been unable to use the product due to this technical defect. I am filing this complaint to seek appropriate relief for the defective product and the failure to provide a satisfactory resolution to my complaint. I request the Consumer Commission to direct the concerned company to: Repair the television free of cost under the warranty or replace it with a new television. Provide appropriate compensation for the inconvenience and mental agony caused. Reimburse any expenses incurred in pursuing the complaint, if applicable. I request the Hon’ble Consumer Commission to consider my complaint and provide appropriate relief under the Consumer Protection Act, 2019.
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