Overview
Cyber fraud is a race against time — money moves through mule accounts within hours. The first hour matters: report on the 1930 cyber helpline and cybercrime.gov.in so banks can freeze the money trail, then pursue the FIR and recovery. Identity theft and impersonation are punishable under IT Act Sections 66C/66D, and online cheating under BNS Section 318. We handle the reporting, the FIR follow-through, the bank/nodal-officer escalations, and the refund claim.
Key Provisions — Information Technology Act + Bharatiya Nyaya Sanhita, 2000 / 2023
- IT Act Section 66C — identity theft (passwords, OTPs, signatures); Section 66D — cheating by personation using a computer resource.
- BNS Section 318 — cheating, including online inducement to transfer money (old IPC 420).
- The 1930 helpline + National Cybercrime Reporting Portal trigger the Citizen Financial Cyber Fraud system that freezes funds in the transfer chain.
- Banks/RBI zero-liability rules protect customers who report unauthorised transactions promptly.
What You Can Get
How We Handle It
Report Within Hours
1930 helpline + cybercrime.gov.in complaint drafted with transaction evidence.
Bank Escalation
Nodal-officer complaints for freezing and reversal; RBI Ombudsman where banks stall.
FIR & Investigation
FIR with the cyber cell; we follow the money-trail investigation.
Recovery & Prosecution
Release of frozen amounts to you and pursuit of the offenders.
Frequently Asked Questions
I shared my OTP and lost money — can I still recover?
Often yes, if reported fast. Freezing the receiving accounts is the key; liability rules also depend on how quickly you reported to the bank.
Where do I report cyber fraud?
Call 1930 and file on cybercrime.gov.in immediately, then the FIR. We handle all three and the follow-through.
Legal Connect connects you with independent criminal advocates; we are not a law firm and this page is general information, not legal advice. In an urgent arrest situation, call us directly on +91 22 6555 3444.