Complaint against Zepto
Snehansh
Delhi · filed 12d ago
Type
Defective Product
Place
Delhi
Published
26 October 2026
Complaint Details
We ordered a packet of noodles through Zepto containing five individual noodle packets. When we opened the package approximately two days after delivery, we discovered wheat weevils and worms inside. Upon further inspection, we found that all five packets had holes and appeared to be infested. We immediately raised a complaint with Zepto, but the only resolution offered was a refund for the remaining packets, which does not adequately address the seriousness of this food safety issue. Selling contaminated food products raises serious concerns about product quality, hygiene, and consumer safety. I would like to formally register a complaint and request a thorough investigation into this incident to ensure that appropriate action is taken and stricter quality control measures are implemented. My concern is not limited to receiving a refund; I want to ensure that such incidents do not happen to other customers. Please take this matter seriously and provide an update on the action taken.
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