Complaint against Yatra
SUJAH
Srinagar · filed 1mo ago
Type
Refund Denied
Place
Jammu
Published
1 October 2026
Complaint Details
I booked a SpiceJet flight through Yatra with PNR RI26YN, scheduled for 13 September 2026. The flight was cancelled by SpiceJet. Despite the cancellation, I have not received my eligible refund even after more than 21 days. The booking was made through Yatra, and I expected the refund to be processed promptly after the airline cancellation. However, despite repeated waiting, the refund amount has not been credited to my original mode of payment. This prolonged delay has caused me financial inconvenience, mental harassment, and unnecessary hardship. I request the Hon’ble Consumer Commission to take appropriate action against the concerned service providers for deficiency in service and unfair delay in processing my refund. I further request that the Commission direct the concerned parties to release my complete eligible refund immediately, along with reasonable compensation for the inconvenience, mental harassment, and financial loss suffered by me, and reimbursement of litigation expenses. I request appropriate relief under the Consumer Protection Act, 2019.
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