Online Shopping Fraud – Wrong Product Delivered by Xavielle

Complaint Against XAVIELE for Wrong Product Delivery and Suspected Online Shopping Fraud I placed an online order for a white Anarkali dress from the website XAVIELE, for which I paid ₹1,449 through online payment. However, upon receiving the parcel, I found a completely different black dress made of extremely cheap synthetic material, which bears no resemblance to the product I ordered or the images displayed on the website. The product delivered is completely unacceptable and appears to be misleadingly different from what was advertised. Furthermore, the packaging does not provide clear or satisfactory seller information. I have also tried contacting the company’s customer care number multiple times, but the number is switched off. I have sent emails requesting a return and refund, but have received no response so far. These circumstances have raised serious concerns about the authenticity and business practices of this website. I suspect that I may have been a victim of an online shopping scam. I request an investigation into this website and its business practices. I also seek assistance in obtaining a full refund of ₹1,449 and appropriate action against the seller if any fraudulent activity is established.