Warranty issue

Dear Voltas Beko Customer Care Team, I am writing to request **urgent home service** for my Voltas Beko washing machine, which is currently experiencing a serious operational issue. The **spin function is not working properly**, and the machine is producing a **heavy and unusual sound during operation**. There appears to be an issue with the spinning mechanism, and the machine is not functioning normally. The product details as per the attached invoice are: * **Brand:** Voltas Beko by A Tata * **Product:** 9.5 kg, 5 Star Semi Automatic Top Load Washing Machine * **Serial No.:** 1200526A25E104898 * **Warranty:** 1 Year on Product & 5 Years on Motor * **Order ID:** OD[protected] * **Invoice No.:** FAIFEW[protected] * **Invoice Date:** 08-10-2025 **Service Address:** LIG 104, Ananta Vihar, Pokhriput, Gopal Krishna Nagar, Near LIC Office, Pokhriput, Odisha – 751030 Mobile:[protected] As the product is under warranty, I request you to please **register a service complaint immediately and arrange an authorized technician home visit at the earliest**. The machine is currently difficult to use due to the heavy noise and spin-related problem. Kindly treat this as an **URGENT SERVICE REQUEST** and share the **Service Request/Complaint Number** along with the expected technician visit date and time. The invoice is attached for your reference and warranty verification. Regards, Avinash Nayak Mobile: [protected] LIG 104, Ananta Vihar, Pokhriput, Odisha – 751030