Accident

I had booked an Uber bike ride from Allen Career Institute, Manikonda to Kachiguda Railway Station. During the trip, while the driver was crossing another vehicle, he gave a dash to a girl near Mehdipatnam bus stand. As I was sitting at the back, I lost my balance and put my leg down, which resulted in my ligament tearing. I underwent ACL surgery on 16th September 2026, which cost around Rs. 1,50,000. I asked the driver to bear the cost, but he refused to pay anything and told me to go the legal way if I wanted. I then raised a complaint with Uber. Instead of addressing the issue, Uber simply blocked the driver's account and did not take any further action against him. When I complained again, Uber told me that a proper investigation would be done and a solution would be given to me. After that, I have tried calling Uber multiple times, but they are not responding. I request that proper action be taken against Uber and the driver for this incident, and that the surgery amount of Rs. 1,50,000 be settled in my favour.