Started Tataplay being app subscriptions without knowledge

I received a call from a Tata Play partner who explained a new plan to me. I had dropped several channels from my Tata Play subscription due to cost concerns. During the call, the representative assured me that I would be able to get all the channels for a monthly charge of ₹250. Since I was previously recharging my Tata Play account with approximately ₹450 per month, I agreed to accept the service at the offered monthly charge of ₹250. However, later that same evening, I noticed that approximately ₹188 had been deducted from my Tata Play account. After discussing the matter with a Tata Play agent through the portal, I came to know that a **Binge App subscription** had been activated on my account. I had several discussions with the Tata Play team regarding this issue. However, they were initially not willing to refund the deducted amount, nor were they willing to arrange a call to properly address and resolve the dispute. After several follow-ups, Tata Play has now refunded the deducted amount to my Tata Play account. I am filing this complaint because I do not want such an issue to happen again, either to me or to any other customer. I request you to kindly consider my complaint and take the necessary action against the concerned Tata Play service team/representative for misleading the consumer and activating a subscription without my clear consent. I request Tata Play to investigate this matter properly and ensure that such incidents do not happen with other customers in the future.