SHEIN India Failed to Process ₹928 Refund Despite Promising Refund on 26 October 2026

I am filing a formal complaint against SHEIN India for failing to process my ₹928 refund for a returned order. On 26 October 2026, I was assured that my refund would be processed, but I am still waiting for my money. I am extremely frustrated with SHEIN's irresponsible customer service, repeated delays, and failure to honour its commitment. Despite the assurance, my refund remains unresolved. This is unacceptable and has caused unnecessary stress and inconvenience. I demand an immediate refund of ₹928 to my original payment method, along with written confirmation of the refund status and transaction reference. If SHEIN fails to resolve this issue promptly, I will escalate the matter to the appropriate consumer grievance authorities and pursue the remedies available under the Consumer Protection Act, 2019. I expect immediate action, not another false promise or an excuse. SHEIN must take responsibility and return my money without further delay.