Snapchat scame

I had an issue while trying to recover my Snapchat account. I was asked to make a payment for this service, and I paid Rs. 793 through UPI to Santosh Kumar for the same. After making the payment, my Snapchat account was not recovered as promised. I believe this was a fraudulent transaction, as the payment was taken but the service for which I paid was never provided. I request that the amount of Rs. 793 paid by me be refunded, and that action be taken against Santosh Kumar for cheating me in this manner.