Complaint against Reliance Digital
This case has been closed.
Manish
Delhi · filed 11d ago
Type
Defective Product
Place
Delhi
Published
28 October 2026
Complaint Details
Extremely disappointing experience with @RelianceDigital and @SamsungIndia. I purchased a brand-new Samsung microwave from Reliance Digital on Sunday, and it was delivered on Monday. Within just 2 hours of delivery, Reliance Digital’s technician inspected it and found a fault. Samsung’s technician later confirmed an issue with the control panel and said it would either need replacement or repair. Samsung directed me to Reliance Digital for a replacement, but Reliance Digital is asking me to wait for Samsung’s final decision and may opt for repair instead. Why should I accept a repaired product when I paid for a brand-new one? I expect a clear resolution and a brand-new replacement, not endless waiting and uncertainty. Please look into this matter and resolve it ASAP.
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