Quick advance loan app bala

I had taken a loan through the Quick Advance loan app. I am facing a problem with this app regarding refund of my money, as my refund request has been denied by them. In addition, I am being harassed by people connected to this app. They have contacted my family members and shared inappropriate and morphed photos with them, using the phone number [protected]. This has caused me a lot of mental stress and has affected my family's respect. I request that Quick Advance immediately process my refund and stop this harassment of my family through calls and photos. I want this matter resolved and the misuse of my personal information and photos to stop completely.