Complaint against Prime Basicss
Mohd
Aligarh · filed 1mo ago
Type
Fraud / Cheating
Place
Aligarh
Published
16 September 2026
Complaint Details
I ordered a "Room Volcano Air Freshener Set of 2" from the website Prime Basicss under Order ID: pb56994. However, Today I received a completely wrong and low-value item (a small car scent) instead of what I ordered. There are no valid contact details or customer support options provided on their website to request a refund or return. This is a clear case of online shopping fraud and deficiency of service. I request a full refund of my money or a replacement with the correct item.
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