Complaint against Om sai liquor mart
Madhav
Hyderabad · filed 1mo ago
Type
Fraud / Cheating
Place
Hyderabad
Published
27 September 2026
Complaint Details
The bottle's MRP was ₹440, but the wine shop charged ₹449, an extra ₹9. The shop employee told you that the extra amount was because you paid by card/POS swipe. For Telangana liquor retailers, the Prohibition & Excise Department specifically lists “MRP Violation” as a violation applicable to retail shops. Also, RBI directions state that merchants should not pass debit-card MDR charges to customers. So, if the ₹449 was charged solely because you used the swipe machine, that is something you can legitimately ask the authorities to verify. The exact rule applicable to this particular liquor shop and the type of card you used should be confirmed by the concerned authorities. What you should preserve If you want to make a complaint, keep: Photo of the Royal Stag bottle showing MRP ₹440 Card/POS transaction receipt showing ₹449 Bank SMS/statement showing ₹449 Date and approximate time: 26-09-2026 Shop name: Om Sai Liquor Mart (Wines), Ramnagar, Hyderabad Any CCTV/transaction details if available If possible, note the employee's statement that ₹9 was charged because of the swipe machine The Telangana Excise Department's own service chart treats MRP violation at a retail liquor shop as an actionable violation.
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