Defective Mobile Sale

Hi my name is Yaram Balakrishna. I bought a Motorola G86 Power mobile on January 2026. The mobile was automatically restarting after one month of buying the mobile. 3 days ago while I was on a call, the mobile automatically shut down. After that I handed over the mobile to your authorized service center. The service center called and said that there is a problem with your mobile motherboard, there is a shortage of motherboards for your model mobiles, it will take more than 1 month to repair, they said that if your mobile is not repaired, you will get a coupon of 15000 rupees, you can buy another model mobile on the Motorola site with that coupon. I did say okay give me a coupon, I will buy another mobile, they said will send a coupon request to the company mail and company will send the details to your personal mail and will receive the coupon. That's enough at service center side.Why Company released g86 power model with mother board problem in the market and have troubled the lot of customers and are making the customers call for repair. I have lost all my important data due to buying a model with a mother borad problem. They have caused me mental anguish, at least the service center has not even given me an alternate mobile and has troubled me a lot. I cannot afford to buy a new alternative mobile. Plzz take the auction on Motorola company