Complaint against Luxury gift hamper collection
Sanjana
Begusarai · filed 1mo ago
Type
Refund Denied
Place
Sahara/ bihar
Published
1 October 2026
Complaint Details
I ordered a product from an Instagram online shopping page and made a half payment in advance. The remaining amount was supposed to be paid after delivery. Now they are saying that I have to pay an additional ₹1,950 as a bill-updating charge, which I cannot afford. They are also saying that they will refund the ₹1,950 to me. So I told them that I no longer want the order and asked them to simply refund my ₹299 advance payment instead. But they are refusing to refund the ₹299. I never agreed to any additional charges, so I would like my ₹299 advance payment to be refunded.
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