Complaint against Indian railway department
This case has been closed.
Sharankumar.
Arni · filed 5d ago
Type
Refund Denied
Place
Tamilnadu
Published
3 November 2026
Complaint Details
From: Dr A sharankumar BDS NO 50, CHINNA KADAI STREET, KOSAPALAYAM, ARNI 632301 E-MAIL ID:[protected]@gmail.com Date: November 3, 2026 Subject: Request for exceptional full refund of Tatkal ticket fare due to sudden post-booking revision of academic counseling schedule — PNR No: [protected] I am writing this representation to formally request an exceptional full refund for a train ticket booked under the Tatkal quota, following sudden and unforeseen circumstances beyond my control. The details of the booked journey are as follows: PNR Number: [protected] Train Name & Number: Tamil Nadu SF Express (12621) Date of Journey: 03/11/2026 Departure Time: 10:00 PM Route: Chennai MGR (MAS) to Delhi (NDLS) Class & Status: 3A Tier, CNF / B1 / 71 / SL Grounds for the Request: I am a student candidate who applied for the 3rd counseling session for Uttar Pradesh MDS admissions. Relying strictly on the official notification initially issued by the authorities, which mandated my physical or timely presence, I booked a Tatkal ticket to ensure I reached Delhi on time for the counseling process. However, subsequent to my booking, the counseling authority abruptly released an official revised circular/notice at approximately 1:00 PM yesterday, postponing/rescheduling the counseling dates. Because of this sudden official shift issued long after my ticket booking and immediate preparation for travel, my journey became entirely unnecessary, forcing me to cancel or forgo travel plans that were made solely based on the earlier rigid notification schedule. While standard railway rules govern routine cancellations, this case involves an emergency situation triggered directly by a governmental/educational body's sudden revision of schedule post-booking. Therefore, I earnestly request you to consider my student status, review this grievance sympathetically, and grant an exceptional full refund of the fare and charges collected for the above PNR. I have enclosed/attached copies of the counseling notification and the revised circular for your kind verification. Thank you for your time, understanding, and prompt consideration of my appeal. Yours faithfully, Dr sharankumar A I BOOKED BY MY FRIEND ACCOUNT IRCTC user id - RUBUN RAJ I here by attaching my counselling circular initial photo proof and yesterday's pdf circular Refund Bank details: A sharankumar BANK NAME: UNION BANK OF INDIA BRANCH NAME:ARNI Account number :633982815 IFSC code: UBIN0913596
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